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Our Expectations of Suppliers

In operating a global business, Murata is expected not only to fulfill its own social responsibility but also to see to it that its suppliers throughout the supply chain do likewise. Accordingly, we ask our suppliers to observe the following commitments.

1.Comply with Laws and Social Norms

We request our suppliers to
  • Comply with laws and social norms applicable in the countries or regions where they do business, such as compliance with anti-trust law, commercial law, laws pertaining to subcontracting, foreign exchange law, personal information protection law, copyright law, laws pertaining to labor, legislation pertaining to safety and hygiene, environmental law, etc.,
  • Prohibit the use of child labor or forced labor
  • Combat discrimination, including gender discrimination, and respect the dignity of each employee;
  • Provide a safe and clean work environment; and
  • Prohibit bribery and unfair acts or practices.
  • Respect for the right of free association
  • Respect for and support of the right of collective bargaining
  • Elimination of excessive overtime work
  • Guarantee of appropriate wages

2.Promote Sound Business Practices

To maintain and build collaborative trusting relationships that produce consistently reliable supply, we request our suppliers to promote sound and fair business practices. We also ask our suppliers to appropriately disclose their administrative policies and business conditions, including financial results.

3. Maintain Quality Standards and Delivery Performance to Ensure Stable Supply

The consistent delivery of reliable, quality materials is of vital importance with respect to Murata’s overall operational and financial results. As such, we expect a supply of materials with superior quality, delivered quickly and per the quoted commitments.

4.Green Procurement

To deliver products which have less impact on the environmentall, we implenmt initiatives with respect to Green Procurement. Consequently, we seek to deal with suppliers with established and proven management systems and policies that can produce less environmentally impacted products.

5.Provide Value Engineering

The technological innovations and short product lifecycles in the electronic device industry, along with price erosion pressures, continuously require us to develop new products and offer them at reasonable prices in accordance with market demands. As such, we strive to deal with suppliers that can provide new materials or innovative solutions that can reduce our procurement costs through Value Engineering.

6.Provide Information

Murata clients expect quickl delivery of both the components and the extensive information associated with their supply. Client requirements pertaining to environmental and conservation laws are becoming more stringent every year. So, it is necessary to obtain the latest information on the technology and products/materials supplied to Murata. We seek to deal with suppliers that can provide such information on a timely basis.

7. Reduce Procurement Lead-Time

To respond to varying customer requests rapidly and flexibly, reducing procurement lead-time is one of the most important issues for us. So, we seek to deal with suppliers that can shorten material procurement lead-time by rapidly and flexibly dealing with often changing requirements.

8.Observe Confidentiality

We strive to provide as much information as possible to complete transactions with our suppliers. Some of the information provided often includes our trade secrets. So, we seek to deal with suppliers that will keep this provided information confidential.

9.Promote the Use of Information Technology

We believe that exchanging information with our suppliers through information technology and networking will be vital for accelerating our businesses and strengthening our relationships with suppliers. So, we seek to deal with suppliers that can prepare and utilize an information technology environment that optimizes the efficiency of transactions and communications.

10.Elimination of anti-social groups

We do not conduct transactions with any anti-social groups, on any account.
We strongly request our suppliers to stop trading with any anti-social groups.

11.Promoting “Responsible Minerals Procurement”

Murata is working to address the procurement of minerals contained in products in line with a policy it has established on the matter. 
We expect our suppliers to understand our policy, to complete a supply chain survey, to exercise due diligence, to institute their own policy for addressing the issue, to establish and implement an internal management system, and to source minerals only from RMAP conformant smelters as part of a commitment to ensuring that delivered products are conflict-free.
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